3.6 Service blueprinting / system mapping

I’m working on a project about [describe your domain/product/idea]. I want to create a service blueprint/system map to connect user actions with backend processes. Can you help me with: 1. Outlining user actions, touchpoints, and frontstage interactions. 2. Mapping backstage processes that support each step. 3. Showing dependencies between people, systems, and tools. 4. Highlighting failure points and improvement opportunities. Format the output in a blueprint table format.