Research & Discovery
1.08 Current state journey mapping
I’m working on a project about [describe your domain/product/idea]. I want to create a current state user journey map to capture how users currently experience the problem. Can you help me with: 1. Outlining key journey stages (awareness, consideration, usage, after-use, etc.). 2. Listing user actions, thoughts, and feelings at each stage. 3. Highlighting pain points and friction moments. 4. Suggesting opportunities for design improvement. Format the output as a journey map table I can reuse in documentation.
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